Frequently Asked Questions About Online Mental Support
Is online mental support consulting right for me?
My online consulting sessions empower you to work through personal issues or conflicts. Personal consulting also helps if you need support getting through life’s challenges or when you want to become more confident. Online mental support consulting is not intended to take the place of traditional face-to-face therapy, clinical assessment or treatment.
What sort of personal problems can you help me overcome?
- Interpersonal conflicts
- Stress and anxiety
- Lack of self-confidence
- The challenges of aging
Whether you are struggling with an issue, your family relationships, or your work life, I can help. Because my consulting focuses on practical problem-solving in the here and now, you’ll get results faster.
How does mental help online chat help me deal with my personal problems?
For the most effective approach, I designed my personal mental help online chat and phone sessions to:
- Help you identify current pressures and challenges.
- Provide the insight, understanding and objectivity needed to resolve them.
- Help you develop an action plan that you can use on your own in between sessions.
- Equip you with techniques for maintaining the equilibrium gained from our meetings.
What are your personal consulting credentials?
I am a recently retired, licensed marriage and family therapist with numerous credentials and memberships. Helping more than 1,000 clients over the years, I am a good listener and thrive at creative problem-solving. Above all, I genuinely want to see your life improve and I will work hard to help you get there. Read more about me here.
What happens during our online mental support chat session?
First, I will contact you at the appointed time. You decide the course our chat takes and what we talk about. You may want to jump right into the problem you're facing or take your time to get there. Either way, it's important for you to choose the pace for our telephone therapy session or mental help online chat that makes you most comfortable.
What happens after a mental help online chat or phone session?
The session may end with you receiving a plan of action or some new techniques to try. I may recommend follow-up mental support chat or phone sessions to you. Be sure to apply techniques we uncover to make positive changes in your daily life.
Are you available on weekends and evenings?
Online mental support consulting sessions can be tailored to your schedule. In general, I am available 10 a.m. to 6 p.m. PST, Tuesday through Saturday. Also, later availability is an option if your schedule needs require it.
What sort of commitment is required?
No ongoing commitment is required. You can purchase and schedule one session at a time or book multiple appointments... it's up to you. All mental support chat or phone sessions are 1 hour long. Session billing is based on a 50-minute hour.
How do I pay for online mental support consults?
You pay for online consulting sessions by credit card, debit card, or PayPal balance via PayPal.com. Pay online here.
Why are there no testimonials on your website?
This is to protect my clients' confidentiality and privacy.
Should I create an anonymous or secure email account?
Regular email accounts can reveal your name and workplace (if you use a work email address). If you prefer to be anonymous or use an alias, that's fine with me. Free services like Yahoo, Hotmail, and Gmail allow you to create an alias and are only accessible by logging in with a private ID and password. You can also use paid services like Hushmail that provide secure, encrypted email.
What if I need urgent help or feel suicidal?
Most importantly, online mental support consulting services are not appropriate for emergency situations or persons having suicidal thoughts because it may be 24 hours or more before you and I can connect. If you are feeling suicidal, please contact a crisis center: call 911 or National Suicide Prevention Lifeline at 1-800-273-TALK (8255). You can also use online chat with the Suicide Prevention Lifeline. If you are feeling strong emotional distress or rapidly changing emotions, contact a psychotherapist or mental health worker in your area.