Frequently Asked Questions
- 1.0.1 Is online consulting right for me?
- 1.0.2 What sort of personal problems can you help me with?
- 1.0.3 How do you help me deal with my personal problems?
- 1.0.4 What are your personal consulting credentials?
- 1.0.5 What happens during our session?
- 1.0.6 What happens after a session?
- 1.0.7 Are you available on weekends and evenings?
- 1.0.8 What sort of commitment is required?
- 1.0.9 How do I pay?
- 1.0.10 Why are there no testimonials on your website?
- 1.0.11 Should I create an anonymous or secure email account?
- 1.0.12 Still have questions? Contact me for more information.
- 1.1 Kendall’s Blog Entries
- 1.2 Sometimes, all you need is a Patient Ear
- 1.3 House Calls: The Future of Senior Care
- 1.4 All You Need to Know About Senior Health Care in 2017
- 1.5 A Guide to Constructive Activities For Seniors
- 1.6 The Top Elder Care Resources That Are Available
Frequently Asked Questions
Is online consulting right for me?
My sessions are beneficial when you need to work through personal issues or conflicts, if you need help getting through life’s challenges, or you want to become more confident. Online consulting is not intended to take the place of traditional face-to-face therapy, clinical assessment or treatment.
What sort of personal problems can you help me with?
- Interpersonal conflicts
- Stress and anxiety
- Lack of self-confidence
- The challenges of aging
Whether an issue is affecting you, your family or work life, I can help. Because my consulting is focused on practical problem solving in the here and now, you’ll get results faster.
How do you help me deal with my personal problems?
My personal consulting sessions are designed to:
- Help you identify current pressures and challenges.
- Provide the insight, understanding and objectivity needed to resolve them.
- Help you develop an action plan that you can use on your own in between sessions.
- Equip you with techniques for maintaining the equilibrium gained from our meetings.
What are your personal consulting credentials?
I am a licensed marriage and family therapist with numerous credentials and memberships. Read more about me here.
What happens during our session?
First, I will contact you at the appointed time. You decide the course our chat takes and what we talk about. You may want to jump right into the problem you're facing or take your time to get there. It's important for you to choose the pace you're most comfortable with.
What happens after a session?
The session may end with you receiving a plan of action or some new techniques to try. Follow-up sessions may be recommended and scheduled.
Are you available on weekends and evenings?
Consulting sessions can be tailored to your schedule. I am available 10: a.m. to 6: p.m. PST, Tuesday thru Saturday. Later availability is also an option if your schedule needs require it.
What sort of commitment is required?
No ongoing commitment is required. You can purchase and schedule one session at a time or book multiple appointments... it's up to you. All sessions are 1 hour long.
How do I pay?
You pay by credit card, debit card, or PayPal balance via PayPal.com. Pay online here.
Why are there no testimonials on your website?
This is to protect my clients' confidentiality and privacy.
Should I create an anonymous or secure email account?
Regular email accounts can reveal your name and workplace (if you use a work email address). If you prefer to be anonymous or use an alias, that's fine with me. Free services like Yahoo, Hotmail and Gmail allow you to create an alias and are only accessible by logging in with a private ID and password. There are also paid services like Hushmail that provide secure, encrypted email.
What if I need urgent help or feel suicidal?
Online consulting services are not appropriate for emergency situations or persons having suicidal thoughts because it may be 24 hours or more before you and I can connect. If you are feeling suicidal, please contact a crisis center: call 911 or National Suicide Prevention Lifeline at 1-800-273-TALK (8255). If you are feeling strong emotional distress or rapidly changing emotions, contact a psychotherapist or mental health worker in your area.